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HP Elite Premium Support: Always On

Technical support isn’t just about solving problems; it’s about getting you back to business quickly and effortlessly. VLCM is here to assist you, and so is HP. When HP designed the new Elite family of PCs to exceed the needs of professionals, they designed a customer-support program to match.

 HP Elite Premium Support delivers rapid response, quick resolution and a high level of stress-free customer care, only available to our Elite customers. And it’s included with every HP elite product – even previously purchased HP Elite PCs. 

HP Elite Premium Support

 Great Service Without the Wait

HP Elite Premium Service is designed to be exceptionally simple for professionals with little time to wait. Here’s how it works:

Just Three Simple Steps for Elite Premium Support:

1. Begin by dialing 1-800-334-5144

2. Say “EliteBook” or “Elite Desktop” when the voice automated routing system asks for a shortcut

3. An Elite accredited representative will be connected to your call, ready to help


Top 5 Elite Premium Support Features

1. Available 24 hours a day, 7 days a week, 365 days a year

2. Fast call response times and fast trouble-resolution times

3. Elite accredited technical support professionals who are highly efficient and highly trained

4. More in-depth trouble-shooting and investigation

5. Elite support available to all current and future Elite customers at no additional charge


VLCM is pleased to be an Elite Partner of HP. When you team up with VLCM, you’ll benefit from proven services and products such as HP. Please contact us for more information.



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